Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns on fresh food items. However, if your order arrives damaged or incorrect, we are committed to making it right through a refund or replacement.
Report the Issue
Contact our support team within 24 hours of delivery with your order number and photos of the damaged items.
Review Process
Our quality assurance team will review your claim within 2 business days to verify the condition of the products.
Resolution Selection
Once approved, you can choose between a full refund to your original payment method or a replacement shipment at no extra cost.
Confirmation
You will receive an email confirmation once the refund has been processed or the new tracking number is generated.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing