Frequently Asked Questions
Find answers to common questions about our products and services
Are your food products organic?
Many of our products are certified organic. Please check the individual product descriptions for specific dietary and organic certifications.
How do you ensure food safety during transit?
We use temperature-controlled packaging and food-grade insulation for perishable items to ensure they arrive fresh and safe to consume.
Do you provide nutritional information for your products?
Yes, a full nutritional label and ingredient list are available on each product page to help you make informed dietary choices.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 1 hour of placement. After this window, the order enters our fulfillment process.
Do you cater to specific dietary restrictions like gluten-free or vegan?
Absolutely. We offer a wide range of gluten-free, vegan, and keto-friendly options. You can use our shop filters to browse these categories.
What is the shelf life of your fresh produce?
We source daily to ensure maximum freshness. Most items are guaranteed to stay fresh for at least 5-7 days after delivery if stored correctly.